Privacy Policy

PRIVACY POLICY Effective Date: August 31, 2026 BECAN LLC ("Company," "we," "our," or "us") operates the website https://joinbecan.com (the "Website"). This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal information. 1. INFORMATION WE COLLECT We collect information in the following ways: Contact Form. When you submit the contact form on our Website, we collect the following information that you voluntarily provide: your name, email address, and message content. Submission of the contact form is optional. Server Logs. Our web servers automatically record certain information when you visit the Website, including your Internet Protocol (IP) address, browser type and version, operating system, pages visited, time and date of access, and referral source. This information is collected passively and is used for Website maintenance and security purposes only. Cookies and Local Storage. We store two types of preferences on your device using browser storage mechanisms. First, we store your language preference (English or Spanish) to remember your selected language on future visits. Second, we store your cookie consent choice to remember whether you have accepted or declined non-essential storage. These are the only storage mechanisms we use. We do not use advertising trackers, analytics cookies, or third-party tracking technologies. 2. HOW WE USE INFORMATION We use the information we collect for the following purposes: Contact Form Data. We use your name, email, and message to respond to your inquiry, provide information about our services, and communicate with you regarding your request. We do not use this information for marketing purposes unless you explicitly request to be added to our communications. Server Logs. We use server log information to maintain Website security, diagnose technical problems, prevent fraud or abuse, and analyze general usage patterns to improve our Website. Preferences. We use your stored language and consent preferences solely to provide you with your preferred language experience and to honor your privacy choices on return visits. 3. LEGAL BASES FOR PROCESSING We process personal information based on the following legal grounds: Contractual Performance. We process your contact form information as necessary to fulfill your request and respond to your inquiry. Legitimate Interest. We process server log information based on our legitimate interests in maintaining Website security, preventing fraud, and improving our services. Consent. We store your language preference and cookie consent choice based on your consent, which you may withdraw at any time. Compliance with Law. We may process information when required by applicable law or legal process. For users in the European Union or other jurisdictions where the General Data Protection Regulation (GDPR) applies, these legal bases correspond to Article 6 of the GDPR: 6(1)(b) for contractual performance, 6(1)(f) for legitimate interests, 6(1)(a) for consent, and 6(1)(c) for legal compliance. 4. COOKIES AND LOCAL STORAGE We use only two types of local storage on your device, both non-essential and controlled by your choice: Language Preference. A local storage entry that remembers whether you selected English or Spanish as your preferred language. This is set automatically based on your selection of the language toggle on the Website. Cookie Consent Choice. A cookie that records your decision to accept or decline non-essential storage. This is set when you interact with our cookie banner. We do not use advertising trackers, analytics cookies, retargeting pixels, or any third-party tracking technologies. We do not track your browsing across other websites. We do not engage in behavioral profiling or data collection for targeted advertising. If you disable cookies or local storage in your browser settings, you will be able to access the Website, but your language preference and consent choice will not be remembered. 5. THIRD-PARTY SERVICES Email Delivery. When you submit the contact form, your message and email address are transmitted via our own mail server for delivery of our response. We do not use third-party email delivery services such as Mailchimp, SendGrid, or similar platforms. Your email is retained on our server only as long as necessary to respond to your inquiry and in accordance with our data retention policy set forth in Section 6 below. We do not share your personal information with third parties except as necessary to comply with applicable law or legal process, or where you have explicitly consented. 6. DATA RETENTION Contact Form Information. We retain your name, email address, and message content for a maximum of twenty-four (24) months from the date of submission. After this period, the information is securely deleted. You may request deletion of your contact information at any time by emailing info@joinbecan.com. Server Logs. We retain server log information for a reasonable period necessary for security and maintenance purposes, typically thirty (30) days or less, after which logs are automatically deleted. Preferences. Your language preference and cookie consent choice are stored indefinitely on your device until you clear your browser's local storage or cookies, or until you modify your preferences. 7. INTERNATIONAL DATA TRANSFERS Users of the Website may be located in the European Union, Spain, or other jurisdictions. The Company is organized and operates in the United States. When you submit information through the contact form, your personal information may be transferred to, stored in, and processed in the United States, where data protection laws may differ from those in your country of residence. For European Union users and users subject to the GDPR, we comply with GDPR requirements regarding international data transfers. By using the Website and submitting the contact form, you consent to the transfer of your personal information to the United States for processing in accordance with this Privacy Policy. If you are located in the European Union and do not consent to such transfer, you should not use the contact form or submit personal information through the Website. 8. YOUR RIGHTS European Union Users and GDPR Rights. If you are located in the European Union or another jurisdiction where the GDPR applies, you have the following rights: Right of Access. You have the right to obtain confirmation of whether we process your personal information and to receive a copy of the personal information we hold about you. Right to Rectification. You have the right to request correction of inaccurate personal information. Right to Erasure. You have the right to request deletion of your personal information, subject to certain exceptions. Right to Restrict Processing. You have the right to request that we limit how we use your personal information. Right to Data Portability. You have the right to receive your personal information in a portable, machine-readable format. Right to Object. You have the right to object to processing based on legitimate interests or direct marketing. Right to Lodge a Complaint. You have the right to lodge a complaint with your local data protection authority. California Residents and CCPA/CPRA Rights. If you are a resident of California, you have the following rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA): Right to Know. You have the right to request what personal information we collect, use, share, and sell about you. Right to Delete. You have the right to request deletion of personal information collected from you, subject to certain exceptions. Right to Correct. You have the right to request correction of inaccurate personal information. Right to Opt-Out. You have the right to opt-out of the sale or sharing of your personal information. We do not sell or share personal information. Right to Non-Discrimination. You have the right not to receive discriminatory treatment for exercising your privacy rights. Exercising Your Rights. To exercise any of the rights described above, please contact us at info@joinbecan.com with a clear description of your request and verification of your identity. We will respond to verified requests within forty-five (45) days, or as otherwise required by applicable law. We may require reasonable verification of your identity before processing your request. 9. CHILDREN The Website and our services are not intended for children under the age of eighteen (18). We do not knowingly collect personal information from children under eighteen. If we become aware that we have collected personal information from a child under eighteen, we will take steps to delete such information and terminate the child's use of the Website. If you believe we have collected information from a child under eighteen, please contact us at info@joinbecan.com. 10. CHANGES TO THIS PRIVACY POLICY We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated Privacy Policy on the Website and updating the "Effective Date" at the top of this document. Your continued use of the Website following the posting of changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. 11. CONTACT US If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us at: Email: info@joinbecan.com By Mail: BECAN LLC, United States We will respond to inquiries within ten (10) business days.